Last Update to TOS: 04.10.2024 (100% refund policy for group classes changed to five business days before first lesson). Previous update: 01.11.2023 (Berlin, Germany)
Full payment must be made at least 48 hours prior to the coaching or translation appointment or client loses his/her right to have the coaching or translation appointment at the appointed time.
a) Cancellations by the client must be made in written form at least 24 hours in advance of the scheduled coaching or translation appointment in order to reschedule or receive a refund. No refund will be given after the coaching or translation appointment, except in cases of gross negligence on Expath’s part. Should Expath need to cancel the coaching or translation appointment, clients are entitled to a full refund.
a) A change of the day or time of the coaching or translation appointment after it has been scheduled is only possible as a special exception and with written agreement by Expath.
b) Expath reserves the right to change the coach or translator.
c) Clients must be at least 18 years of age to purchase or receive coachings.
Please read our Privacy and Data Protection policy here.
a) Expath provides general translations and informational services for expats. We are not liable for the outcome of individual appointments at the Bürgeramt, immigration office, or other offices. For official legal, tax or insurance advice on your particular situation, please see a lawyer, tax advisor or insurance broker.
b) Expath takes care to ensure that all information contained in its coachings is accurate, truthful and up-to-date. However, as rules and laws may change suddenly, or individual situations may lead to different results, Expath assumes no liability for losses, damages, delays or rejections of permits, applications or any other unexpected outcomes.
c) Clients are responsible for any and all damages they cause and must directly compensate the owner of the property involved.
d) Expath bears no responsibility for participant belongings. Participants should be especially attentive concerning bicycles left on the street and ensure that they are locked.
e) These provisions also apply to coachings and translation appointments held outside of the premises of Expath’s center.
a) ‘Severability Clause:’ If an individual term of this contract becomes invalid, the terms of the other conditions are not affected.
b) These terms and conditions apply to future contracts with Expath. Any changes to this agreement must be made in written form.
c) This agreement is governed by the laws of Germany, and the venue for any possible legal proceedings shall be in Berlin, Germany.
Full payment must be made at least 48 hours prior to the beginning of the immigration or relocation package.
a) Cancellation of an immigration or relocation package by the client must be made in written form at least 48 hours before the start of the package in order to receive a full refund. Cancellation made within 48 hours before the start of the package or during the relocation package will result in a refund of 50% of the unused time remaining in the package. No refund will be given for completed time used during the relocation package, or for unused time after the duration of the relocation package has finished, except in cases of gross negligence on Expath’s part.
Should Expath need to cancel the relocation package, clients are entitled to a full refund of all unused hours.
b) Relocation packages which are booked in 5-, 12- or 20-hour increments to be used in a specific time period, usually 12 weeks, are considered to be completed when the time period is finished, or when the booked hours are fully used, whichever comes first. Refunds will not be given for unused hours after the package time frame ends.
a) Expath reserves the right to change the coach.
b) Clients must be at least 18 years of age to purchase a relocation package.
Please read our Privacy and Data Protection policy here.
a) Expath provides general translations and informational services for expats. We are not liable for the outcome of individual appointments at the Bürgeramt, immigration office, or other offices. For official legal, tax or insurance advice on your particular situation, please see a lawyer, tax advisor or insurance broker.
b) Expath takes care to ensure that all information provided is accurate, truthful and up-to-date. However, as rules and laws may change suddenly, or individual situations may lead to different results, Expath assumes no liability for losses, damages, delays or rejections of permits, applications or any other unexpected outcomes.
c) Expath and its coaches will assist in the flat and school search by supporting with the search for available flats or schools, coordinating and speaking German at appointments, completing application paperwork, etc. Expath cannot guarantee that the client will receive a flat or school place during the course of the relocation package.
d) Clients are responsible for any and all damages they cause and must directly compensate the owner of the property involved.
e) Expath bears no responsibility for participant belongings. Participants should be especially attentive concerning bicycles left on the street and ensure that they are locked.
f) These provisions also apply to coachings and translation appointments held outside of the premises of Expath’s center.
a) ‘Severability Clause:’ If an individual term of this contract becomes invalid, the terms of the other conditions are not affected.
b) These terms and conditions apply to future contracts with Expath. Any changes to this agreement must be made in written form.
c) This agreement is governed by the laws of Germany, and the venue for any possible legal proceedings shall be in Berlin, Germany.
Full payment must be made at least 48 hours prior to the coaching or translation appointment or client loses his/her right to have the coaching or translation appointment at the appointed time.
A client may request a refund of payment for online workshops and tutorials which have not yet been accessed, up to 48 hours after booking. No cancellations or refunds will be given after the client has accessed the online workshops or tutorials, or 48 hours or more after booking, except in cases of gross negligence on Expath’s part.
Clients must be at least 18 years of age to purchase online workshops and tutorials.
Please read our Privacy and Data Protection policy here.
a) Expath provides general informational services for expats. We do not provide legal, tax or insurance advice. For official legal, tax or insurance advice on your particular situation, please see a lawyer, tax advisor or insurance broker.
Expath is not liable for the outcome of individual appointments at the Bürgeramt, immigration office, or other offices.
b) Expath takes care to ensure that all information provided is accurate, truthful and up-to-date. However, as rules and laws may change suddenly, or individual situations may lead to different results, Expath assumes no liability for losses, damages, delays or rejections of permits, applications or any other unexpected outcomes.
a) ‘Severability Clause:’ If an individual term of this contract becomes invalid, the terms of the other conditions are not affected.
b) These terms and conditions apply to future contracts with Expath. Any changes to this agreement must be made in written form.
c) This agreement is governed by the laws of Germany, and the venue for any possible legal proceedings shall be in Berlin, Germany.
IN NO EVENT WILL EXPATH, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PRINCIPALS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, LOSS OF DATA, OR BUSINESS DISRUPTION, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF EXPATH’S PRODUCTS, SERVICES OR THIS WEBSITE, INCLUDING BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. CERTAIN JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND IN SUCH JURISDICTIONS, EXPATH’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.